Account
Tascoshop webshop
Login
Register
Loyalty Support program
Not a member yet of our LSP program?
I want to claim free support
One-time tasks to earn minutes of support
Verify yourself
1st task: verify your account
The first task is to verify your account on our website. For this you will already receive free minutes of support!
To earn free support you must be a verified customer with us and participate in Tasco’s loyalty program. For this you must have a verified account. Enter your data in the form below
Referral lead
Referring a contact who shows strong interest
Successful referral to a contact who shows strong interest entitles our customers to free support from our technician.
Reward: 24 minutes
To earn this reward all you have to do is fill out the form below
Google Review
Positive Google review
Writing a positive review on Google immediately entitles you to free support from our technician.
Reward: 24 minutes
To earn this reward all you have to do is fill out the form below
Social media
Reference on our website
Reference on our website
Give Tasco permission to highlight your company on our page about your industry
Reward: 24 minutes
To earn this reward all you have to do is fill out the form below
Don’t forget to add in message:
Which machine you have from us
Link to your website
Description of your operation with Tasco and our machine(s)
Picture of a product
Deffective supplies
Easy replacement of defective supplies
Problems with your supplies?
Our technical service will be happy to help you.
Send an email to planning@tasco.be or call +32 9 389 79 90. They will guide you through all the steps necessary to submit a warranty claim correctly.
Important to know:
- The warranty only applies to cartridges, toners, and photoconductors, not to other consumables such as print heads.
- Supplies must have been purchased from Tasco no more than 1 year ago.
- Defective cartridges, toners, and photoconductors must be sent to our technical service department, where they will be tested. Based on this test, a decision will be made as to whether or not the product is eligible for warranty.
Read the procedure for exchanging defective supplies below.
Requirements regarding packaging and handling for supply:
- In the original packaging and sealed.
- Openings on the cartridges must be sealed. Please do not apply tape to the spray channels of the cartridge, as this makes testing impossible.
- The photoconductors must be sealed (orange lid) and first packed in sealed plastic. Toners must be closed (flap). This is necessary in order to test the supply.
Incorrectly packaged goods leak during transport and cannot be tested. If the goods cannot be tested, a credit note will not be issued.