Support at Tasco
Our Technical Department prides itself on helping our customers quickly and correctly. In doing so, we make use of telephone support, internet support, spare parts storage, permanent training both internally and with the supplier, repairs on site or in the workshop, test assemblies, etc.
Working hour contractYou can always turn to Tasco
Installation and training
Warranty ExtensionHighest security
Guaranteed "next business day" intervention
Extends the technical lifetime of the device
Best guarantee for production continuity
Our speed and quality are necessary for our professional clientele but can only be maintained through a lot of effort and associated costs. It is therefore understandable that this service is not free. You can find the rates in the ‘WUC’ brochure. If you wish to purchase a WUC, your support can start immediately upon receipt of your written confirmation.
But that does not mean that a free solution to your problem is not possible!
If your problem is covered by the warranty, the costs will be borne in whole or in part by the warranty. For the contents of the warranty, please refer to the brochure ‘WEXT’.
Free support for other problems may also be possible, namely in the form of internet support from the manufacturer. With most manufacturers you will find online drivers, manuals, tips and tricks and sometimes even a real support via email.
If this does not solve the problem, you can still have it treated by our technical service, provided you already have a WUC or wish to take out one. You can contact us at [email protected] or +32 9 389 79 90.