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Support at Tasco

Technical service

Our Technical Department prides itself on helping our customers quickly and correctly. In doing so, we make use of telephone support, internet support, spare parts storage, permanent training both internally and with the supplier, repairs on site or in the workshop, test assemblies, etc.

WUC

Working hour contract

You can always turn to Tasco
90,76 Starting from:
  • Installation and training
  • After-sales support
  • Repairs
WUC

WEXT

Warranty Extension

Highest security
5 Years Protected
  • Guaranteed "next business day" intervention
  • Extends the technical lifetime of the device
  • Best guarantee for production continuity
WEXT

Our speed and quality are necessary for our professional clientele but can only be maintained through a lot of effort and associated costs. It is therefore understandable that this service is not free. You can find the rates in the ‘WUC’ brochure. If you wish to purchase a WUC, your support can start immediately upon receipt of your written confirmation.

But that does not mean that a free solution to your problem is not possible!
If your problem is covered by the warranty, the costs will be borne in whole or in part by the warranty. For the contents of the warranty, please refer to the brochure ‘WEXT’.

Manufacturers

Free support for other problems may also be possible, namely in the form of internet support from the manufacturer. With most manufacturers you will find online drivers, manuals, tips and tricks and sometimes even a real support via email.

If this does not solve the problem, you can still have it treated by our technical service, provided you already have a WUC or wish to take out one. You can contact us at [email protected] or +32 9 389 79 90.

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    Tasco BVBA

    Industriepark Asper
    Legen Heirweg 59
    9890 Gavere

    Tél. +32 9 281 08 50
    Fax +32 9 281 08 70
    Mail [email protected]

    Tasco srl Paris

    13, rue Marie Poussepin
    Parc Economique Lavoisier
    F-91410 DOURDAN

    Tél. +33 3 62 26 00 20
    Fax +33 3 62 26 00 23
    Mail [email protected]

    Tasco srl Lille

    130, Boulevard de la Liberté
    F-59000
    LILLE

    Tél. +33 3 62 26 00 22
    Fax +33 3 62 26 00 23
    Mail [email protected]