Shipping defective supplies

STEP 3/3 PREPARE POSTAL PACKAGE

After uploading the files on previous page, your request will be processed as soon as possible. Now you just have to wait for a positive response from someone in our technical department before you can send your deffect supply to Tasco. Packaging and handling requirements for supply.
● In the original packaging and sealed
● openings on the cartridges should be taped shut. Please do not tape the nozzles of the cartridge, this will make testing impossible.
● The photoconductors must be sealed (orange lid) and first wrapped in sealed plastic to be packed. Toners must be closed (lid). This is necessary for testing the supply. Goods not packaged correctly leak during transport and cannot be tested. If the goods cannot be tested, a credit note is excluded.